Refund Policy

There is a route for both an unwanted eligible item and an item that arrives defective, damaged, incomplete, incorrect, or materially unlike its description. We accept eligible returns and exchanges of new merchandise when the request is made within 30 days after delivery, including weekends in that request window.

Condition and approval

For a change of mind, preference, or mistaken choice, the non-defective item must be new, unused, and in its original condition with supplied parts. A damaged or defective item's problem is assessed on its own facts; it need not be undamaged to request help. Exchange and replacement options depend on review and stock. Statutory rights remain unaffected.

Start with our team

Before mailing anything, email nandurathod680@gmail.com with the order number, checkout email, reason, and photos or video for a defect or delivery problem. Wait for approval and the confirmed return destination and instructions; our mailing contact address is not automatically a returns warehouse.

Mailing and costs

Approved returns are mailed using the free prepaid return label included in the parcel. If the label is missing, contact us for assistance. We do not charge a restocking fee. Having a label in the parcel does not waive the approval step.

Refund timing

Following approval, we process and initiate a refund to the original payment method within 10 days. The bank or card provider may need additional time to post the credit.